CARVED IN TRUST: OUR POLICY PROTECTS WHAT'S IMPORTANT.

Petroglyph Primary Care is committed to maintaining the privacy of your protected health information (PHI), which includes information about your health condition, the care and treatment you receive at Petroglyph Primary Care, and payment for health care. This Privacy Policy is provided to you in accordance with the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations (HIPAA), and outlines our legal duties and privacy practices concerning your PHI.

1.  Use and Disclosure of PHI
Petroglyph Primary Care may use and disclose your PHI for the purposes of:
(a)  Treatment: Providing, coordinating, or managing health care and related services by one or more health care providers or doctors.
(b)  Payment: Billing and collecting for the services we provide to you.
(c)  Health Care Operations: Carrying out administrative functions such as legal, auditing, and business planning activities.

2.  Other Uses and Disclosures
Your PHI may be used or disclosed without your consent or authorization in the following circumstances:
- Public Health Risks
- Health Oversight Activities
- Legal Proceedings
- Law Enforcement
- Abuse or Neglect Reporting
- Compliance with the law

3.  Your Rights
Under HIPAA, you have certain rights regarding the PHI we maintain about you:
(a)  Right to Inspect and Copy: You can ask to inspect and copy medical information that may be used to make decisions about your care.
(b)  Right to Amend: If you feel that medical information we have about you is incorrect or incomplete, you may ask us to amend the information.
(c)  Right to an Accounting of Disclosures: You have the right to request a list of the disclosures we made of medical information about you.
(d) Right to Request Restrictions: You have the right to request a restriction or limitation on the medical information we use or disclose about you.

4.  Changes to this Privacy Policy
Petroglyph Primary Care reserves the right to revise or change this Privacy Policy at any time. Any changes will be effective for all of the information we already have about you, as well as any information we may receive in the future.

5.  Complaints
If you believe your privacy rights have been violated, you have the right to file a complaint with Petroglyph Primary Care or with the Secretary of the Department of Health and Human Services.

6.  Contact
For any queries or complaints, please contact:
Petroglyph Primary Care

(505) 502-4401
Las Vegas, New Mexico 87701
complaints@petroglyphprimarycare.com

7.  Acknowledgement
By using our services, you acknowledge that you have received this Privacy Policy and understand its contents. Petroglyph Primary Care is committed to protecting your privacy and ensuring your peace of mind.

This notice is provided to you as a requirement of HIPAA. Please ask for a copy to keep for your reference. 

Petroglyph Primary Care is committed to protecting your privacy and maintaining the confidentiality of your personal and medical information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our healthcare facility or use our services.

1.  Collection of Information
Petroglyph Primary Care collects personal information that you voluntarily provide when you register for our services or contact us. This includes your name, contact details, health history, and any other information necessary to provide you with our healthcare services.

2.  Use of Information
Petroglyph Primary Care uses your personal information for the following purposes:
- To provide and manage your healthcare
- To communicate with you about your healthcare
- To comply with legal and regulatory requirements
- To improve our services and operations

3.  Disclosure of Information
Petroglyph Primary Care does not sell, rent, or share your personal information with third parties, except as necessary to provide our services or as required by law. This may include sharing information with other healthcare providers involved in your care or with government agencies for public health purposes.

4.  Security of Information
Petroglyph Primary Care has implemented robust security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5.  Access and Correction of Information
You have the right to access and correct your personal information. If you would like to update your information or have any concerns about your privacy, please contact us.

6.  Changes to this Privacy Policy
Petroglyph Primary Care may update this Privacy Policy from time to time to reflect changes in our practices. Petroglyph Primary Care will notify you of any significant changes by posting a notice on our website or contacting you directly.

7.  Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Petroglyph Primary Care
Las Vegas, New Mexico
privacy@petroglyphprimarycare.com

Petroglyph Primary Care prioritizes the privacy and security of our patients' personal information. In regards to text messages, Petroglyph Primary Care offers an opt-in and opt-out policy to ensure that our patients have control over their communication preferences.

1. Opt-In Policy:
(a) By providing your mobile phone number and choosing to opt-in for text messages, you consent to receive informational and appointment-related text messages from Petroglyph Primary Care.
(b) These text messages may include appointment reminders, test results, prescription notifications, and other healthcare-related information.
(c) You may opt-in to receive text messages by providing your mobile phone number and selecting the relevant consent option during registration or by updating your communication preferences through our patient portal or by contacting our office directly.

2. Opt-Out Policy:
(a) If at any time you wish to opt-out of receiving text messages from Petroglyph Primary Care, you can do so by following one of the following methods:
(i) Reply "STOP" to any text message received from Petroglyph Primary Care. This will automatically opt you out of receiving future text messages.
(ii) Contact our office directly and request to opt-out of text message communication.
(iii)Update your communication preferences through our patient portal or by contacting our office directly.
(b) Once you have opted out, you will no longer receive text messages from Petroglyph Primary Care, except for any legally required communications.

3. Data Security:
(a) Petroglyph Primary Care takes appropriate measures to secure and protect the personal information you provide to us, including your mobile phone number.
(b) Petroglyph Primary Care will not sell, rent, or lease your mobile phone number to any third parties for marketing purposes.
(c) Our communication system is designed to ensure the confidentiality and integrity of your personal information and comply with applicable privacy laws and regulations.

Please note that standard message and data rates may apply for text message communication, depending on your mobile service provider. It is important to keep your contact information up to date to ensure effective communication with Petroglyph Primary Care Consent

By using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Thank you for entrusting your health care to Petroglyph Primary Care. 

Petroglyph Primary Care is committed to protecting your privacy and ensuring your peace of mind. Your health, carved in trust.